Friday, May 10, 2013

How To Negotiate Your Cable, Internet, And Phone Bills




Many consumers aren't happy with the cost of their phone, internet or cable TV bills. Despite this, the majority simply pay their bills without making any attempt to get a better deal. But it doesn't have to be that way. There are several strategies that you can use to lower the costs of your telecommunication services. Here are some of the most efficient ones:

Downgrade Your Services If Possible


One question you will need to ask yourself is whether you really need all of the services that you're currently paying for. If you simply use the internet to check your email and go on social media sites, you probably don't need an internet plan that provides ultra high-speed broadband. The same applies to TV. It may seem nice to have thousands of channels available, but how many of them do you actually watch? The bottom line is that if you're not fully taking advantage of the services you have now, you should downgrade them.

Call Your Provider and Ask For a Better Deal


Many providers have plans, promotions or discounts that aren't publicly advertised. To see what you could get, simply call your provider and ask them. Politely explain that you think your bills are too high and that you would love to stay with your current provider if they could give you some incentive to stay. If you've had problems with the company, such as service disruptions or a bad customer service experience, mention how this has affected your desire to keep your services with them.

This could come in the form of a discount off your bills for a few months, a free service, or a change to a special plan for existing customers that costs less than the ones the company normally advertises.

Look at What Others are Offering


Examine the services you have right now and the price you're paying for them each month. Then, take a look at what the competition is offering. You can call your service provider and tell them that you're thinking of switching to another company because they offer you better value. Many providers will then put you through to a department that specializes in customer retention and can give you an offer that would match or beat what competitors are offering.

For example, you could get a lower price on your phone services, or you could get more TV channels added to your current bundle for free. 

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